Customers Mass Up At Telco Offices

Scores of customers have massed up at the premises of the three major telecom companies to re-register their SIM cards following the sanctions meted out to them by the National Communications Authority after several deadlines announced. Some subscribers since Tuesday, September 5, have complained of their inability to make

phone calls while others complain of their inability to access electronic cash (MOMO) in their accounts. These sanctions follows directive earlier this week from the National Communications Authority to penalise persons yet to register their SIM cards. According to a release from the National Communications Authority, the initial

punitive measures will include the re-routing of outgoing calls for special messages to be played. Some numbers will also be blocked for special messages to be played for 48 hours. Within September, these measures shall not include blocking of SMS services to give defaulting subscribers the opportunity to initiate registration if they

so wish. The sanctions from the NCA in a release on September 2 include outgoing calls and data services for a sequential batch of numbers blocked for 48 hours two days once a week on rotational basis. These measures shall exclude blocking of SMS to also give defaulting subscribers the opportunity to issue registration if they

so wish. Subscribers who register their SIM cards within the period they have been blocked will only be unblocked by MNO’s after the 48 hours to avoid MNO’s tampering with their systems intermittently, it added.